Who we are
Our website address is: https://solutiondinghy.co.uk
The Type of Personal Information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you, to enable us to process your orders.
We use this information to fulfill your orders, and may share this information with our suppliers, including Lonton & Gray.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us.
- Contract: the processing is necessary for the contract we have with you, or because you have asked us to take specific steps before entering into a contract
How we store your personal information
Your personal and order information is securely stored on our IT systems.
We keep order information for 6 years. We will then dispose of your order information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at Sales@solutiondinghy.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Sales@solutiondinghy.co.uk .
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk